Qualified with Mac OS X, Mac OS X Server, and Xsan 2; Apple MPIO capable Warranty Every VTrak E-Class RAID subsystem is backed by the Promise 3-Year Limited Warranty with 24/7 telephone and email support. When Promise support confirms a failure in the field, advanced replacement parts are always available to eliminate downtime.
Hello Paradeshi:
- ServicePlus Onsite 4-hr Parts Replacement for VTrak Series for Mac OS X Subsystems The Promise ServicePlus Plan is an upgrade to VTrak Series for Mac OS X subsystem 3-Year limited advance replacement warranty, adding 4-hour onsite hardware parts replacement service for Promise manufactured field replaceable units while they are under warranty.
- Promise VTrak E610f without a Fiber Switch? - Storage support forum for discussions on the latest in data storage. Some technologies covered are: video editing, backup and recovery, video archiving, in the cloud or over the network, and SSDs.
It is possible to have multiple computers accessing the VTrak at the same time. If you have a dual port card in your Mac, you will need to connect each computer to both controllers in the back of the VTrak. Each controller will have 4 fiber channel ports. This should allow for both computers to see the volume.
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NOTE: The VTrak does not control which computer has read and write access to the volume. If both computers have direct access to the volume, it will cause corruption. You will need SAN software to manage write access to the volume to prevent this. A couple of examples for SAN Software are XSan or SANmp.
The other route you can go is to have a volume isolated to each server. This will prevent the computers from overwriting the same areas of data that can cause the corruption.
If you would like more information about setting up the VTrak to work with multiple hosts, you can call Promise Technical Support at 1 (408) 228-1500. Our VTrak line is open 24x7.
NOTE: The VTrak does not control which computer has read and write access to the volume. If both computers have direct access to the volume, it will cause corruption. You will need SAN software to manage write access to the volume to prevent this. A couple of examples for SAN Software are XSan or SANmp.
The other route you can go is to have a volume isolated to each server. This will prevent the computers from overwriting the same areas of data that can cause the corruption.
If you would like more information about setting up the VTrak to work with multiple hosts, you can call Promise Technical Support at 1 (408) 228-1500. Our VTrak line is open 24x7.
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Best Regards
Kris
Promise Vtrak Support
Promise Technical Support
Promise Vtrak Efd For Machine
Apr 27, 2013 6:01 PM
